How to Order
If you are interested in buying something from us, or at least finding out a bit more before you make up your mind, then read on.....
Nearly all of our products will be made to order for a specific customer (except throwbags, t-shirts and hats), this gives you the customer lots of input. So, if you want a specific colour, composite layup or anything else, all you have to do is ask and we will do our best to get it sorted. Please note that there may be an additional charge for complex artwork or alternate layups.
Stock
We sometimes have a few smaller items, cosmetic seconds, and very occasionally a boat ready in stock. These will be listed here.
| Item | Image | Price | Condition | Details |
|---|---|---|---|---|
| T-grips |
|
$40 | New | Available to fit shafts at 25 mm, 27 mm, and 29 mm inside diameter. |
Ordering
Manufacturing to order means that there will be a delay between you placing on order and getting what you ordered. We try to keep this to a minimum, but if we have lots of other orders, yours will join the queue. Our production cycle also doesn't run full time all year round at the moment, with the main construction and development periods usually being May-June and September-October. So if you order a boat in January, it might not be ready until May! We will give you an estimated delivery date when you order.
For those used to the plastic kayak market, please note that footblocks, outfitting foam, straps, hip pads etc are not supplied as standard.
Shipping
All of our listed prices are 'ex. works' and do not include delivery, taxes or customs charges.
Due to the current disruption and delays in shipping anything anywhere, we recommend that you collect orders from us if at all possible. We are near Beachburg, Ontario, next to the mighty Ottawa river.
For shipping within the US and Canada, we use CanadaPost when possible. Boats cannot be shipped this way.
If you need us to ship a boat, we have used Maritime Ontario successfully in the past within Canada, and Old Dominion Freight Lines to the US.
Shipping paddles or boats outside of North America quickly gets very expensive! We currently don't have a good solution for this - collecting in person might be the only realistic way to go.
Deposits
For the majority of our individual customers, and certainly everyone ordering from us for the first time, we will require a deposit before we start work. Once your order is ready we will issue you a final invoice which must be settled before you get your stuff. This could be done in person if you call to collect, or you can post us your payment by cheque. We have no card processing facilities so you can't put your purchase on a credit card unfortunately. All prices and transactions will be in Canadian dollars unless by prior arrangement.
For orders totalling less than CD$200, please pay in full when you place your order. For orders over CD$200, we require a 25% deposit.
Email us your order at; info@shaggydesigns.com
